Privacy Policy
Last Updated: 08-09-2024
Vikani Paints Pvt. Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website, www.vikanipaints.com, or engage with us in other ways.
By using our website, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, postal address, and other details you provide when you contact us, create an account, or place an order.
- Payment Information: We collect payment details when you make a purchase, including credit/debit card information, billing address, and other payment-related details.
- Non-Personal Information: This includes data about your usage of the website, such as IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill your orders, process payments, and deliver products to you.
- Communication: To send you order confirmations, updates, and other communications related to your transactions with us. We may also send you marketing materials if you have opted in to receive them.
- Customer Support: To respond to your inquiries and provide customer support.
- Improvement of Services: To analyze and improve our products, services, and website functionality.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who help us with payment processing, shipping, customer support, and other business operations.
- Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to protect our rights, safety, or property.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage of the site. Cookies are small files stored on your device that help us recognize your browser and remember certain information. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at cc@vikanipaints.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: cc@vikanipaints.com
Phone: 1800-120-3254
Address: Bhadra Road, Balsamand, Hisar, Haryana – 125001
